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County General Hospital Discussion

County General Hospital Discussion

Q Please read the case and answer the questions at the end. Please respond to two of your peers. Do you agree or disagree? County General Hospital is a 200-bed facility located approximately 150 miles outside Chicago. It is a regional hospital that draws patients from surrounding farm communities. Like most hospitals, County General faces the difficult task of providing high-quality care at a reasonable cost. One of the most difficult obstacles encountered by the hospital is finding and retaining qualified nurses. The annual turnover rate among nurses is nearly 100 percent. A few of the nurses are long-term employees who are either committed to County General or attached to the community. Employment patterns suggest that many of the nurses who are hired stay for only about six months. In fact, County General often appears to be a quick stop between graduation from college and a better job. Many who leave acknowledge that they were contacted by another hospital that offered them more money. Exit interviews with nurses who are leaving similarly suggest that low pay is a concern. Another concern is the lack of social atmosphere for young nurses. Nurses just finishing college, who are usually not married, complain that the community does not provide them enough opportunity to meet and socialize with others their age. Hospital administrators are afraid that paying higher wages will cause a financial disaster. Big insurance companies and Medicaid make it difficult for them to increase the amount they charge patients. However, the lack of stability in the nursing staff has caused some noticeable problems. Nurses sometimes appear to be ignorant of important hospital procedures. Doctors also complain that they spend a great deal of time training nurses to perform procedures, only to see those nurses take their new skills someplace else. Questions: 1. Turnover is high at almost every facility where nurses are employed. What aspects of nursing make turnover for nurses higher than for many other jobs? 2. What programs do you suggest County General might implement to decrease nurse turnover? Be specific. 3. How might County General work with other hospitals to reduce nurse turnover?

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I think there is always a risk of turnover within a company but I could see how the risk is even higher for nurses. Obviously, everyone is always out to make more money, and I feel that especially for nurses who have to go to school longer, they need to make up for it with a higher paying job which is why they may start off in a lower-paying job but once they have the experience & hands-on they start looking for a higher paying job.I feel that County General should change its requirements when hiring nurses. For example, they have so many days going through a training process which of course the hospital is providing. Therefore upon hire, they should have some type of contract letting them know that once the training is complete they agree to stay on board for “x” amount of time frame. I personally would say if the turnover is about every 6 months, then have a yearly contract with the hiring nurse.